Terms of Service

Effective date / version: [EFFECTIVE DATE] (draft, version [VERSION])

DRAFT — not legally reviewed — not ready for publication

This document is a working draft prepared from inspected source code, not from verified deployed settings or signed contracts. It has not been reviewed by a qualified lawyer and is not legal advice. Text in [BRACKETS] is a fact the owner must still supply and approve; nothing here establishes who operates the service, which law applies, how long data is kept, or what refund rights apply. Its presence on this page is not permission to launch or take payments.

Draft status: facts the owner must supply and approve before publication
  • [LEGAL ENTITY NAME], [TRADING NAME IF DIFFERENT], [COUNTRY], [REGISTERED BUSINESS ADDRESS], [REGISTRATION NUMBER OR NOT APPLICABLE], [VAT/TAX STATUS].
  • [SUPPORT EMAIL], [PRIVACY CONTACT], [MONITORED TELEGRAM SUPPORT CHANNEL IF USED], [SUPPORT RESPONSE TARGET]. No mailbox monitoring or test message has been verified.
  • [ELIGIBLE COUNTRIES], [MINIMUM AGE IF HIGHER THAN 18], [GOVERNING LAW], [COMPETENT COURTS], [APPLICABLE CONSUMER DISPUTE RESOLUTION ROUTE]. Local mandatory consumer rights cannot be contracted away.
  • [REFUND AND WITHDRAWAL PROCESS], [STATUTORY WITHDRAWAL PERIOD AND EXCEPTIONS IF APPLICABLE], [DIGITAL-SERVICE COMMENCEMENT CONSENT FLOW IF REQUIRED]. The inspected app does not prove a valid waiver/checkbox/consent record or self-service cancellation/deletion workflow. Do not claim one exists.
  • [DATA CONTROLLER CONTACT/REPRESENTATIVE IF REQUIRED], [HOSTING PROVIDER LEGAL ENTITY AND DATA CENTER COUNTRY], [PROCESSOR CONTRACTS AND LOCATIONS], [INTERNATIONAL TRANSFER SAFEGUARDS], [SUPERVISORY AUTHORITY]. Code/docs identify DigitalOcean hosting, Resend email, OpenAI generation, The Odds API sports data, NOWPayments and Telegram; exact contracts, roles, regions and settings need owner confirmation.
  • Retention decisions and operational enforcement: [ACCOUNT RETENTION], [OTP RECORD RETENTION], [PAYMENT AND TAX RECORD RETENTION], [SUPPORT RETENTION], [SERVER AND SECURITY LOG RETENTION], [BACKUP RETENTION AND DELETION CYCLE]. Expiry of an OTP is NOT deletion of the OTP record.
  • [RIGHTS REQUEST HANDLER AND VERIFICATION PROCESS], [SECURITY/INCIDENT CONTACT AND PROCESS], [EFFECTIVE DATE], [VERSION]. No guaranteed deletion deadline or backup purge should be invented.
  • Confirm displayed plan benefits, sports scope and any consumer remedy for unavailable paid features. Web membership and Telegram VIP are separate; web digest and cross-account linking are not accepted capabilities. No new auto-renewal, analytics or tracking feature is authorized.

1. Operator and contact

Don Quack is operated by [LEGAL ENTITY NAME], established in [COUNTRY], at [REGISTERED BUSINESS ADDRESS], registration [REGISTRATION NUMBER OR NOT APPLICABLE]. Contact [SUPPORT EMAIL] for service, billing, refund and account requests. Support response target: [SUPPORT RESPONSE TARGET]. This target is not a promise of round-the-clock support.

2. Eligibility and scope

Use is limited to people aged at least 18 (or [MINIMUM AGE IF HIGHER THAN 18]) who may lawfully use the service in [ELIGIBLE COUNTRIES]. You are responsible for checking local rules. We may restrict access where legally required. Don Quack supplies sports analysis and forecast content; it is not a bookmaker, does not accept wagers and does not hold a betting balance for you. Subscription payment buys access to digital content, not a stake in a sporting event.

3. Responsible use; no guaranteed outcome

Forecasts are AI-generated analysis informed by available sports data and bookmaker odds. Probabilities are estimates, not independently calibrated true chances or guarantees. Content can be incomplete, delayed or wrong and is for information and entertainment, not betting, investment or financial advice. No win rate, return, profit, income, uninterrupted output or particular result is guaranteed. Never bet money you cannot afford to lose, borrow to gamble or chase losses. If gambling causes harm, stop and contact a local qualified support service ([LOCAL RESPONSIBLE-GAMBLING SUPPORT SERVICE AND URL]). Do not use Don Quack as a substitute for independent judgement or professional help. Access to forecasts does not make gambling safe.

4. Accounts and channels

Website sign-in uses an email one-time code and a browser session token. Telegram use relies on your Telegram identity. Protect your email, Telegram account and sign-in codes; never share passwords, wallet seed phrases or private keys with support. Web memberships and Telegram subscriptions are separate products and identities; buying a web plan does not automatically grant Telegram VIP or link the accounts. Contact support if access or payment fulfilment appears wrong.

5. Plans, payment and duration

The purchase screen controls the plan, amount, currency and benefits offered for that transaction. At this draft's source baseline, website Basic and Premium are offered at USD 9.99 and USD 24.99 for 30 days, paid upfront through NOWPayments in supported cryptocurrency; Telegram separately offers plans in Stars, including VIP at 300 Stars for 30 days. Confirm the current amount and fees before paying. Cryptocurrency exchange quotes, network/provider fees and Telegram's cost of acquiring Stars can vary; a Stars amount is not a fixed USD conversion.

Current memberships do not initiate an automatic recurring charge. Access ends at the displayed expiry unless another period is purchased. Renewal of an active same-plan web membership extends its remaining period under the current implementation. Do not assume that buying a different tier is a prorated upgrade or that stopping use refunds unused time; contact support before purchasing a different plan. There is no verified self-service cancellation/refund control in Account. Choosing not to renew does not require another purchase.

Web activation depends on the payment provider's completed (finished) state and application fulfilment, not simply a blockchain confirmation or a browser success redirect. Delays and errors are possible. If you pay but do not receive access, contact [SUPPORT EMAIL] with the receipt through a secure support route. Do not pay again just to fix missing access. Never send a private key or seed phrase. A Telegram VIP invitation, where included, is a separate fulfilment step and may require support if it fails.

6. Refunds and mandatory consumer rights

Blockchain transfers cannot be reversed on-chain. That does not remove refund obligations or make a separate refund impossible. Eligible refunds, remedies for non-delivery and any statutory withdrawal rights are handled through [SUPPORT EMAIL] under [REFUND AND WITHDRAWAL PROCESS]. Applicable withdrawal period/exceptions: [STATUTORY WITHDRAWAL PERIOD AND EXCEPTIONS IF APPLICABLE]. Where law requires express consent before immediate digital-service performance or acknowledgement affecting withdrawal rights, [DIGITAL-SERVICE COMMENCEMENT CONSENT FLOW IF REQUIRED] must be completed and recorded before relying on any exception. These terms alone do not obtain that consent or waive rights. Telegram Stars transactions may also require Telegram's applicable refund process; this does not displace mandatory rights against the responsible provider. Any approved crypto refund needs an agreed asset/network and secure destination verification; support must not demand wallet secrets.

7. Data availability and reported results

Coverage is limited to selected supported leagues and available provider data. Top Picks are normally refreshed daily when eligible fixtures, provider quota and data are available; they are not guaranteed at a particular local morning time. Some events have odds but no supported scores. Results can remain pending or unavailable, including after a provider's results-history window expires; unsupported or unresolved picks are not losses merely because no score was obtained.

Displayed accuracy uses decided correct/incorrect picks from currently retained data. Pending, void and unsupported results are excluded from that denominator; exclusions can affect the apparent percentage. This is not a complete all-time historical record or independent performance audit. A past percentage is not a forecast of future results. Forecast history is normally retained for up to 30 days; available history may be shorter. Web Top Picks access does not promise an email/Telegram digest unless the particular channel benefit is expressly offered and implemented.

8. Acceptable use and intellectual property

Do not use the service unlawfully, bypass access controls or usage limits, interfere with systems, misuse another person's identity, scrape abusively or redistribute paid content without permission. We and our licensors retain rights in the service and content; your subscription grants personal use of the purchased features, not ownership or resale rights. Third-party sports names and trademarks belong to their owners; availability of data does not imply sponsorship.

9. Availability, suspension and changes

Maintenance, data outages, rate limits and third-party failures can affect the service. We may restrict abusive or unlawful use and take proportionate protective measures. Material paid-feature changes and any termination/refund consequences must comply with applicable law and the purchased contract; this clause does not authorize quietly reducing paid entitlements. We will publish material terms changes with an effective date and provide notice where required. Changes do not retroactively remove accrued rights.

10. Liability, disputes and contact

To the extent permitted by applicable law, we do not warrant that analysis is accurate or suitable for betting and are not responsible for your independent betting decisions. Nothing excludes liability that cannot lawfully be excluded, including applicable consumer rights, fraud or other mandatory liabilities. No blanket “all sales final” or mandatory-rights waiver is intended. Governing law: [GOVERNING LAW], without depriving consumers of mandatory protections of their habitual residence. Court/dispute route: [COMPETENT COURTS] and [APPLICABLE CONSUMER DISPUTE RESOLUTION ROUTE]. Contact [SUPPORT EMAIL] first if you have a complaint.

Contact for this document: [SUPPORT EMAIL] / [PRIVACY CONTACT] (not yet confirmed by the owner).